Refund Policy

At WEED GIRL, we stand by the quality of our products and want to ensure you have the best experience possible. If you’re not completely satisfied with your purchase, we’re here to help!

Refund Eligibility

• Products must be returned in their original, unopened condition.
• Refund requests must be made within 30 days of the purchase date.
• A receipt or proof of purchase is required for all refunds.

Non-Refundable Items

• Opened or used products.
• Products purchased through third-party retailers (please contact the retailer directly for their return policies).
• Gift cards.

How to Request a Refund

• To initiate a refund, please contact us at [email/contact form].
• Once your refund request is approved, we’ll provide instructions on how to return the product.
• You will be responsible for covering shipping costs for returned items unless the product was damaged or defective upon receipt.

Processing Time

• Once we receive your return, we’ll inspect the item and notify you of the status of your refund.
• If approved, the refund will be processed within 7-10 business days to your original payment method.

Damaged or Defective Products

• If you receive a damaged or defective product, please notify us within 7 days of delivery for a replacement or full refund.

We’re committed to ensuring you have a positive experience with WEED GIRL. If you have any questions or concerns, don’t hesitate to reach out!

Shipping Policy

At WEED GIRL, we strive to get your favorite hemp-derived THC and CBD products delivered to you quickly and securely. Please review our shipping policies below to understand how we handle orders.

Processing Time

• All orders are processed within 1-3 business days.
• Orders placed on weekends or holidays will be processed the next business day.
• Once your order has been processed, you will receive a confirmation email with tracking information.

Shipping Rates and Delivery Estimates

• We offer standard options for all orders. Shipping costs will be calculated at checkout based on your location and selected shipping method.
  • Standard Shipping: 5-7 business days.
• Delivery times may vary depending on location, carrier availability, and unforeseen circumstances.

Shipping Restrictions

• Currently, we only ship to the continental United States. We do not ship internationally or to U.S. territories.
• Due to legal restrictions, we cannot ship to states where hemp-derived THC/CBD products are not permitted. If your order cannot be shipped, we will notify you promptly and issue a full refund.

Order Issues

• If you experience any issues with your order (lost, stolen, or damaged items), please contact us within 7 days of delivery.
• For damaged products, we will ask for photos to assess the damage and provide a solution.

Tracking Your Order

• Once your order has shipped, you will receive an email with tracking details. You can track your package through the carrier’s website.

We’re committed to ensuring a smooth delivery process. If you have any questions about shipping, feel free to contact us at Joey@theweedgirl.com